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Contact Centre Solution

Auto Attendant

Are you stuck in a rigid contract with a plain old telephone provider? Do you want to benefit from the advanced PBX System features only big businesses can enjoy at the fraction of their normal cost?

With the AstraQom Call Manager, you can have all the greatest telephony features on the market without the costly penalties of breaking a contract with your landline phone service provider. Our business phone system is a state-of-the-art Automatic Call Distribution (ACD) system that handles all your incoming calls with the class you have been dreaming about.

How does this work? You simply have your calls forwarded from your analog telephone service to the dedicated number AstraQom will give you, and we’ll take it from there: your AstraQom automated answering system will handle the calls just the way you want them handled, and redirect them flawlessly to the numbers of the right employees on your traditional phone service. Your employees don’t lose time answering misdirected calls, and you won’t even need a receptionist.

At AstraQom, we have gathered all current Hosted PBX innovations in our business phone system, and made it even more versatile, powerful and affordable. All your callers can hear professionally recorded interactive voice menus (IVR/auto-attendant) and be directly transferred wherever is needed. You can have your incoming calls handled with premium Auto Attendant features such as call queues, hunt groups, and answering rules based on time schedules, Caller ID, etc.

Auto Attendant

Don't wait for the end of a painful contract when you can enjoy the most advanced automated phone system!

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Why Choose Us?

Business VoIP Service Providers

We are a New Zealand VoIP provider. We will work with you to find the best VoIP solutions for you, and we continue to deliver immediate support whenever you need us.

VoIP Service Provider

Professional, prompt, high quality New Zealand Customer Service.

Advanced Automated Phone System

Just like all AstraQom PBX solutions, your Call Management service will be fully customisable. Indeed, your solution will be as unique as you!

Innovative Hosted PBX

Innovative VoIP solutions designed to step up your corporate image so you can stand up to your competitors.

Automated Phone System

INCLUDES

$25.00

/line /month

CheckMarkIconIVR (Interactive Voice Response)IVR

CheckMarkIconCustomised Music on HoldCustomised Music

CheckMarkIconBlack ListBlack List

CheckMarkIconAnswering rulesAnswering rules

CheckMarkIconCall ForwardingCall Forwarding

CheckMarkIconCall LogsCall Logs

CheckMarkIconHunt GroupsHunt Groups

CheckMarkIconFind me/ Follow meFind me/ Follow me

CheckMarkIconCall IdentifiersCall Identifiers

CheckMarkIconConference roomConference room

CheckMarkIconCall QueuingCall Queuing


*All prices are exclusive of GST

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Why you need a
Contact Centre Solution?

In today's competitive market, corporate image makes the difference between a potential customer going for your services or for one of your competitors that appealed to him more.

Your business phone system is often the first impression people will have of your services; you really want your first contact to work for you and not against you.

The Auto Receptionist service eliminates the need of a significant investment in a traditional PBX system that would make advanced features available for your landline. Call Manager allows you to continue using your landline, while having Automatic Call Distribution capabilities, at a small fraction of the cost.

Business VoIP Phone Service
Auto Receptionist Service

Benefits of an Automated Phone System

Whether you have chosen to keep your landline or you are stuck in a contract, your business benefits from high end technology. The service will enable you to enjoy the advantages of both landline and VoIP technology while not disrupting or changing the way you use your business phone lines.

Your leads and customers will now be impressed before you even say a word to them thanks to your new quick and efficient call handling system. This way, your products and services will be perceived in a different and improved way right from the start.

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