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Phone Answering Service

Virtual Receptionist

A Virtual Receptionist gives you an office receptionist without the costs and space considerations. If you work from home, you are a consultant who is often at client sites, or a Small Business who does not want to employ a full time receptionist or assistant, the AstraQom Virtual Office is perfect for you.

AstraQom's Phone Answering Service can accommodate both calls from New Zealand Businesses and International Calls.

If you only work with New Zealand Businesses and are not yet ready for a Global presence, a Call Answering Service offers you affordable call handling, and a dedicated, local phone number in your chosen province or city. All calls are answered under your company name through our virtual reception. This means you will never miss call, at a fraction of the price of hiring a full time receptionist.

Expanding into new markets and need to establish a global presence? You can use our Service based in countries across the world. Your calls will be answered in the local language, and all messages are forwarded to you in your chosen language.

With our service, clients and customers call a dedicated, local number rather than an international number, giving a business the appearance of an office base in the chosen country. This not only gives you a global brand, but offers call savings for customers, as there is no reason to make an international call in order to contact your organisation.

How a Virtual Receptionist works

To find out more about how our Live Receptionist can help you, contact one of our Specialist Advisors today

Contact us to find your Remote Receptionist09-801-0999

Phone Answering
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Why
Choose Us?

Flexible Virtual Reception

The Phone Answering Service allows for increased mobility and flexibility for your staff, without missing calls.

Quality Telephone Answering

We guarantee no missed calls - building your business reputation and revenue.

Professional Live Receptionist

ACall Answering service presents a professional image in a competitive market.

Personalised Live Answering

With AstraQom's Remote Receptionist, all incoming calls are answered in your company name.

Economical Virtual Office Assistant

AstraQom's Virtual Receptionist is cheaper than hiring a full time receptionist or personal assistant.

Highly Qualified Receptionists

All calls are answered by AstraQom's highly experienced and professional 'receptionists'.

Best Deal Telephone Answering

We offer at least 50 inbound answered calls (according to package).

Voice to email Service

Our Virtual Reception Message service forwards any messages by email.

Call Forwarding Service

We can forward live calls to any number in New Zealand.

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Want to receive a representative's call?

Starter Plan

Starter

50 Calls

$33.99/month

All calls answered professionally in your name

50 inbound answered calls

Message taking and forwarding to you by email

Additional incoming calls at $1.00/call

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Professional Plan

Professional

120 Calls

$111.99/month

All calls answered professionally in your name

120 inbound answered calls

Message taking and forwarding to you by email

Additional incoming calls at $1.00/call

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Corporate Plan

Corporate

Unlimited

$199.99/month

All calls answered professionally in your name

Unlimited inbound answered calls (subject to reasonable use policy)

Message taking and forwarding to you by email

Calls can be forwarded to any number in
New Zealand

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* All prices are exclusive of GST

Why you need a Phone Answering Service?

Many people dislike using voicemail and will hang up rather than leave a message. This means you can miss a potential opportunity or sales lead, and the chance to grow your business. Having an AstraQom Call Answering Service ensures that all calls are answered and your company presents the right image.

Incoming calls can be transferred to yourself, designated staff or a department (just as an on-site receptionist would transfer the call). This means customers can talk to the right person at the right time. Customers build confidence and trust in your company, as they are assured that their calls will be returned.

Calls can be transferred to ANY number in New Zealand, including mobile phones. If your phone is engaged or switched off, the Receptionist takes a message -meeting the expectations of your customers for prompt and helpful customer care-. Instead, you receive a message via voicemail or email, allowing you to return the call promptly.

As all incoming calls to the Virtual Office will be received via the AstraQom Network, you receive enhanced security. All your incoming calls use our private, secure network, rather than a Public Internet connection or the landlines provided by other virtual reception services.

The AstraQom Network is also designed to withstand both natural and man-made disasters. You can be sure your calls will always be answered by our Virtual Receptionist, no matter what external issues are affecting other phone networks.

Telephone Answering Service

Phone Answering
Service Coverage

Answering Service Virtual Office
1Auckland
2Bay of Plenty
3Canterbury
4Gisborne
5Hawke's Bay
6Manawatu-Wanganui
7Marlborough
8Northland
9Otago
10Southland
11Taranaki
12Tasman Bay
13Waikato
14Wellington
Virtual Receptionist in New Zealand
Global Virtual Reception

Click on the state to see in which cities our virtual offices are available:

  • Auckland
  • Bay of Plenty
  • Canterbury
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman Bay
  • Waikato
  • Wellington

See the countries where our Virtual Reception services are available::

  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • El Salvador
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Panama
  • Peru
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Singapore
  • Slovakia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Kingdom
  • United States
Call Answering Service

Benefits of the
Call Answering Service

The AstraQom Virtual Office Receptionist gives your business a sophisticated telephone answering and forwarding service. Using our expertise, it is designed to make your customers' first impression of your business memorable and positive.

A telephone call is often the first contact other companies and potential customers have with your business, making it vital to present a professional and competent image.

When calls go to voicemail, instead of being answered by a real person, it can give new and existing customers the wrong impression about your company.

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